Ashlee Jenae’s Parents Reveal Fiancé Joe McCann Waited 11 Hours to Call After She Was Found Unconscious, Then Went Silent.

The family of 31-year-old influencer Ashly Robinson, known online as Ashlee Jenae, is speaking out with growing concern over the circumstances surrounding her sudden death in Zanzibar. What was intended as a joyful birthday and engagement celebration has turned into a painful search for answers, with her parents highlighting one particularly troubling detail: her fiancé waited roughly 11 hours to contact them after Ashly was found unresponsive, then stopped communicating entirely.

Ashly and her 45-year-old fiancé Joe McCann had traveled to the tropical island of Zanzibar in early April 2026 to celebrate her 31st birthday on April 5 and their recent engagement. The couple stayed at the upscale Zuri Zanzibar resort. On the night of April 8-9, hotel staff discovered Ashly unresponsive in her villa. She was rushed to a local hospital, where she was later pronounced dead.

Zanzibar police initially described the death as a suicide following a reported “misunderstanding” or argument with McCann, which prompted hotel staff to separate the couple into different rooms that night. However, Ashly’s family has strongly pushed back against this narrative, insisting it does not align with the vibrant, forward-looking woman they knew.

In emotional interviews, Ashly’s mother and stepfather revealed they first learned something was wrong when McCann called them approximately 11 hours after the incident. According to the family, McCann informed them that Ashly was in the hospital but downplayed the situation, telling them she was “okay,” “stable,” and that they should not worry. When pressed for details about when and what had happened, he reportedly said the events had unfolded 11 hours earlier. Hours after that call, the hotel itself notified the family of Ashly’s death — a sequence the parents described as “very odd.”

The family has noted that after this single conversation, McCann went completely silent. They say he stopped responding to messages and calls, leaving them in the dark during one of the most devastating moments of their lives. This delay and subsequent disappearance have deepened their skepticism and fueled calls for a more thorough investigation.

Ashly’s parents have emphasized that she was excited about the future, happy in her relationship, and full of life in the days leading up to the tragedy. They last spoke with her shortly after the engagement and birthday celebrations, describing her as optimistic and planning ahead. The sudden shift and lack of immediate, transparent communication from McCann have left them questioning the official timeline and accounts.

Zanzibar authorities are continuing their probe. McCann has been questioned as a witness, and his passport has been withheld pending the results of medical and forensic examinations, including an autopsy. Police have stressed that no arrests have been made and he is not currently considered a suspect. The family, however, is demanding full transparency, access to hotel surveillance footage, and an independent review of all evidence.

The influencer community and Ashly’s followers have rallied online, sharing tributes to her authentic lifestyle content and joyful posts from the Zanzibar trip. Many are echoing the family’s concerns, questioning the speed of the initial suicide determination and the handling of information in the critical hours after Ashly was found.

This case underscores the challenges families face when a loved one dies abroad, especially when communication gaps and jurisdictional differences complicate the search for truth. Ashly’s relatives have reached out to the U.S. Embassy and are exploring legal avenues to ensure a complete investigation. Fundraising efforts have also been launched to support bringing Ashly home and covering associated costs.

Ashly Robinson was remembered as a bright, creative woman who shared her life with positivity and relatability. Her sudden passing has left a profound void for her family, friends, and the many followers who saw her as an inspiring figure.

As the investigation proceeds, the family’s focus remains on uncovering exactly what happened in those final hours. The reported 11-hour delay in notification and McCann’s subsequent silence continue to raise difficult questions that demand clear answers. For Ashly’s loved ones, closure can only come with full transparency and accountability.

Her story, which began as a dream trip filled with love and celebration, now stands as a painful reminder of how quickly joy can turn to unimaginable loss — and how vital it is for families to receive honest, timely information when tragedy strikes far from home. The parents and their spouses hope the ongoing police work in Zanzibar will finally provide the truth they so desperately need.